Cookie Policy - UnDimGrand English Learning Centre

1. Introduction

This Cookie Policy explains how UnDimGrand English Learning Centre ("we," "our," or "us") uses cookies and similar technologies on our website undimgrand.com.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree with our use of cookies, you should set your browser preferences accordingly or stop using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (temporary and deleted when you close your browser).

3. How We Use Cookies

We use cookies for the following purposes:

Essential website functionality: To enable basic features like navigation and access to secure areas
Performance and analytics: To understand how visitors use our website and improve user experience
Personalization: To remember your preferences and provide customized content
Marketing and advertising: To deliver relevant advertisements and measure campaign effectiveness

4. Types of Cookies We Use

4.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

Session management cookies
Authentication cookies
Security cookies
Load balancing cookies

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

Google Analytics cookies
Page view tracking cookies
User behavior analysis cookies
Site performance monitoring cookies

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization:

Language preference cookies
User interface customization cookies
Form completion assistance cookies
Video player cookies

4.4 Marketing and Advertising Cookies

These cookies are used to deliver personalized advertisements and track campaign performance:

Social media integration cookies
Retargeting cookies
Conversion tracking cookies
Interest-based advertising cookies

5. Third-Party Cookies

We may use third-party services that set cookies on our behalf. These include:

5.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics cookies collect information about:

Pages visited and time spent on site
Geographic location (country/city level)
Device and browser information
Referral sources

Learn more about Google Analytics cookies: Google Analytics Cookie Usage

5.2 Social Media Platforms

We use social media integration from platforms like Facebook, Twitter, LinkedIn, and Instagram. These platforms may set cookies when you interact with their content on our website.

5.3 Marketing and Advertising Partners

We may work with advertising networks and marketing platforms that use cookies to deliver targeted advertisements.

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

Accept all cookies
Accept only necessary cookies
Customize your cookie preferences

You can change your preferences at any time by clicking the cookie settings link in our website footer.

6.2 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

View cookies stored on your device
Delete specific cookies or all cookies
Block cookies from specific websites
Block third-party cookies
Set cookies to be deleted when you close your browser

6.3 Browser-Specific Instructions

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data

7. Opt-Out Options

7.1 Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: Google Analytics Opt-out

7.2 Social Media Opt-Out

You can manage social media cookies by adjusting your privacy settings on each platform:

7.3 Industry Opt-Out Tools

You can opt out of interest-based advertising through industry tools:

8. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

Essential cookies: The website may not function properly
Performance cookies: We cannot improve the website based on usage data
Functionality cookies: You may need to re-enter preferences on each visit
Marketing cookies: You may see less relevant advertisements

9. Mobile App Cookies

If we develop mobile applications in the future, similar technologies may be used to collect information. We will update this policy accordingly and provide appropriate controls.

10. Data Retention

Cookie data is retained for different periods depending on the type:

Session cookies: Deleted when you close your browser
Persistent cookies: Expire after a set period (usually 1-2 years)
Analytics cookies: Typically expire after 24 months
Marketing cookies: Usually expire after 30 days to 1 year

11. Cookie Security

We implement security measures to protect cookie data:

Secure transmission using HTTPS
HttpOnly flags to prevent JavaScript access
Secure flags for sensitive cookies
Regular security audits and updates

12. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

Update the "Last updated" date
Notify you of significant changes through our website
Obtain fresh consent if required by law

13. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

UnDimGrand English Learning Centre

Address: Flat 22 071 Hayden Grove St.
Hannamouth, ACT 5310
Australia

Phone: +61 456202086

Email: [email protected]

14. Additional Resources

For more information about cookies and online privacy: